How it Works
PrepHub is a comprehensive 3PL and fulfillment partner,Â
streamlining order fulfillment for brands across all sales channels.
How it Works
PrepHub is a comprehensive 3PL and fulfillment partner, streamlining order fulfillment for brands across all sales channels.
Select an option below:
Send Inventory to Our Warehouse
Submit your inventory details through our dashboard before shipping it to us, so our team is ready for the arrival.
Your Inventory Arrives at Our Warehouse
Inventory arrives at our warehouse, whether in cartons, pallets, or containers, ready for processing.
We Sort and Store Inventory
Our team sorts and stores the inventory, and our Inbound Manager shares the final counts with you.
Integration with Sales Channel
We integrate your sales channels with our Warehouse Management System (WMS) to ensure seamless order processing.
Orders Start Flowing
Orders from your sales channels appear in our fulfillment dashboard as they come in.
Orders are Picked & Packed
Our team carefully picks your items and packs them using your preferred packaging materials.
Carrier is Selected via Rate-Shopping
Our software automatically selects the most cost-effective carrier for each package through real-time rate shopping.
Order is Marked as Fulfilled on Our Dashboard
As orders ship, they are marked as fulfilled in our dashboard, keeping everything up-to-date.
Order is Marked as Fulfilled on Your Store
Once shipped, the order status automatically updates in your store, keeping your records in sync.
Tracking Numbers Sent to Customers
As soon as an order ships, tracking details are sent directly to your customer’s email.
Packages are Picked Up by Carriers
UPS, FedEx, and other carriers collect your packages daily from our warehouse for final delivery to customers.
Send Inventory to Our Warehouse
Submit the details of your incoming inventory via our dashboard so that our team is ready to receive and process it seamlessly.
Inventory Arrives at Our Warehouse & You Receive a Notification
Your inventory arrives at our warehouse in cartons, pallets, or containers, and we send you a notification to confirm receipt.
Sorting and Storage of Your Inventory
Our team organizes and stores your products, with our Inbound Manager confirming final counts for accuracy and transparency.
We Handle All Required Prep Work for Amazon
From FNSKU labeling to polybagging, we perform any necessary prep to meet Amazon's requirements, ensuring your products are ready for FBA.
Submit Inventory Forwarding Request
Easily upload carton or pallet labels to our dashboard, and we’ll take care of shipping your inventory to Amazon’s warehouse.
Preparing Inventory for Carrier Pickup
Once ready, we stage your items near the loading dock for seamless pickup by the carrier, ensuring your inventory moves out on schedule.
Carrier Pickup to Deliver Inventory to Amazon
UPS or LTL carriers pick up your inventory for direct delivery to Amazon, completing the final leg of the journey to FBA.
Send Inventory to Our Warehouse for B2B Fulfillment
Through our dashboard, submit details of the inventory you’re sending. This ensures our team is ready to receive and process it efficiently.
Inventory Arrives at Our Warehouse
Your inventory arrives in cartons, pallets, or containers, and we confirm its receipt to keep you updated every step of the way.
Sorting and Secure Storage of Inventory
Our team organizes and stores your products, with our Inbound Manager confirming final counts for accuracy and transparency.
Submit Purchase Orders for Client Fulfillment
Send purchase orders through our dashboard, or if preferred, via EDI. This step initiates the order preparation process for your clients.
Order Preparation and Packing
Our warehouse team promptly picks and packs orders according to your requirements, ensuring each shipment is ready for delivery.
Carrier Pickup for Delivery
When the carrier arrives, our team coordinates the handoff of your shipment for delivery, ensuring timely dispatch.
Order Delivered to Client or Retailer
The carrier completes delivery to your client or retail partner, fulfilling the order and closing the loop on your B2B supply chain.
Customer Sends Return Package to Our Warehouse
Your customer ships their return package to our warehouse. We handle the rest from there, keeping you informed throughout the process.
Return Package Arrives at Our Warehouse
When the return package reaches our warehouse, our Inbound Manager promptly notifies you, keeping you updated at every stage.
Detailed Photo Documentation of Return
We photograph the shipping label and contents of the return package, so you know who sent it and what’s inside, allowing you to make informed next steps.
Your Decision on Return Processing
Based on the photo confirmation, you decide how to process each return, whether it’s restocking, refunding, or discarding the items.
Frequently Asked Questions
Once your store is connected, orders automatically sync with our software.
Yes! We offer sub-accounts to manage multiple clients under one login. Contact us for more details.
Absolutely. We provide full Amazon FBA prep services including packaging, labeling, and shipping to fulfillment centers.
Yes! We offer competitive long-term storage rates. Reach out for pricing details.
We integrate with 30+ platforms like Shopify, Amazon, Etsy, eBay, and Walmart. API and EDI connections are also available.
Yes! Many clients use us for both FBA and FBM depending on their business needs.
We accept various payment methods, including credit cards, bank transfers, and PayPal.
Our system includes real-time inventory tracking, so you’ll always know the status of your products.
Yes, we offer international shipping with customs clearance assistance.
As orders ship, they’re automatically marked as fulfilled in your store, including the tracking number.
No, there are no setup or signup fees to get started.
We offer same-day shipping if orders are placed before our 2PM cutoff time.
Yes, we offer seamless returns management, ensuring efficient processing and restocking.
We can store up to 300 SKUs per client, with potential exceptions for larger accounts.
Yes! We offer temperature-controlled logistics for refrigerated and frozen goods.
Yes, we handle returns management and offer dedicated storage for returns or refurbished products.
Yes, our quality inspection service ensures that all products meet your standards before being shipped.
We offer custom packaging, polybagging, labeling, stickering, and more to ensure your products are safely and attractively packed.
Let’s Talk Solutions!
Book a call with our specialists today to learn about tailored solutions designed to meet your specific needs.
Book a call with our specialists today to learn about tailored solutions
designed to meet your specific needs.
